Company's HVAC FAQs | Pampa, TX | Texas Plains HVAC

How often should I service my HVAC system?
We recommend professional HVAC maintenance twice per year — once before summer for your air conditioner and once before winter for your heating system. Regular maintenance improves efficiency, prevents breakdowns, and extends system lifespan.
How long does an HVAC system last in Texas?
In West Texas conditions, most HVAC systems last 12–15 years with proper maintenance. Extreme heat, dust, and heavy seasonal use can shorten lifespan if systems are not properly maintained.
Do you offer both residential and commercial HVAC services?
Yes. Texas Plains HVAC provides residential HVAC services as well as light commercial HVAC solutions, including rooftop unit service, system replacements, and preventative maintenance programs.
Are you licensed and insured?
Yes. Texas Plains HVAC operates under Texas HVAC License TACLB127864E and follows all state safety and industry standards.
Why is my AC running but not cooling?
Common causes include low refrigerant, dirty coils, clogged air filters, or thermostat issues. A professional diagnostic ensures the root cause is identified and properly repaired.
When should I replace my air conditioner instead of repairing it?
If your AC system is over 12–15 years old, requires frequent repairs, or struggles to cool efficiently, replacement may be the more cost-effective long-term solution.
How can I lower my cooling bills in the summer?
Schedule seasonal AC maintenance
Replace air filters regularly
Upgrade to a programmable or smart thermostat
Seal duct leaks
Consider upgrading to a high-efficiency system
Why is my furnace not heating properly?
Possible issues include ignition failure, airflow restrictions, dirty burners, or thermostat malfunctions. Prompt service prevents further damage and restores safe operation.
Is it normal for my heater to smell when first turned on?
A slight burning smell at the start of the season can be dust burning off. However, persistent odors should be inspected by a licensed HVAC technician.
What’s the difference between a heat pump and a furnace?
A furnace generates heat using gas or electricity, while a heat pump transfers heat and can both heat and cool your home. Heat pumps are popular for energy efficiency in moderate climates.
Do you offer emergency HVAC repairs?
Yes. We understand that heating and cooling emergencies can’t wait, especially during extreme Texas weather.
Do you provide honest estimates?
Absolutely. ServeWell means clear communication and transparent pricing. We provide straightforward recommendations without gimmicks or aggressive sales tactics.